Lefatshe has focused on delivering comprehensive networking and communication products and services focusing on enterprise class solutions that take a holistic and integrated approach to our clients needs. In this age of unified services including voice (audio), video and data to deliver next generation fixed and mobile collaboration capabilities. Lefatshe has been appointed as the exclusive supplier and integrator of H3C products, the leading and formidable competitor of CISCO. Our choice to go exclusively with H3C has been as a result of our own findings and research pointing out H3C as the new global leader in cost competitive enterprise class networking and communication solutions.

Some of our technology offerings include:

Network System Management: Including NQA, Automatic Configuration, RMON, SNMP, File System Management, HTTP, Cluster Management, and others. We also offer software platform, based on the IPv4/IPv6 protocol suite and integrated with the link layer protocols, and technologies of Ethernet switching, MPLS, VPN, QoS, voice, and security, to provide leading network operating systems based on Open Application Architecture（OAA).

WAN: Including DCC, Dynamic Route Backup, Frame Relay, PPP, POS Interface, CPOS Interface, Fast Forwarding, HDLC, MODEM, WAN Interface, ATM, ATM and DSL, DLSw, LAPB and X.25, ISDN, and other WAN technology integration.

LAN: Including MAC Address Table Management, Bridge, RPR, Ethernet OAM, Connectivity Fault Detection, Link Aggregation, Port Mirroring, GVRP, QinQ, BPDU TUNNEL, MSTP, RRPP, VLAN, Port Isolation, and others.

WLAN: A wide range of wireless networking options and security services

IPv4 & IPv6 Services: Including ARP, URPF, DHCP, DNS, IPv6 Basics, IP Addressing, UDP Helper, NAT-PT, Tunneling, IP Accounting, NetStream, NTP, and others.

QoS: Quality of Service Management using various forms of policy and entitlement management

Security and VPN: Including SSH, SSL, GRE, L2TP, 802.1x, AAA RADIUS HWTACACS, Firewall, PKI, Portal, NAT, IPSec, HABP, SmartOn, Password Control, Port Secutity, ACL, and others.

IP Routing: BFD, IS-IS, RIP, OSPF, Static Routing, BGP, IPv6 BGP, Routing Policy, and others.

IP Multicast: Including Multicast Routing and Forwarding, IGMP Snooping and MLD Snooping, IGMP and MLD, PIM, MSDP, Multicast VLAN, and others.

MPLS: Including MPLS L2VPN, MPLS L3VPN, VPLS, MPLS TE, and others.

Voice: VoIP, Dial Plan, E1 and T1, IP Fax, H.323, SIP, VoFR, and others.

10.1. Network Operations and Performance Management

Lefatshe offers at the heart of its network and communication solution "Network Operations and Performance Management" covering the two related areas of most importance to network managers seeking to improve performance and availability while controlling costs.

Our WAN/LAN performance optimisation for example improves the efficiency of WAN circuits and LANs at the same time massively improving the application performance experienced by our clients end-users. Lefatshe provides in-depth analysis of our clients requirements and constraints and derive a network architecture that can leverage heterogeneous networking technologies and products to meet the business needs of our clients.

Network and communication management has become critically important because VoIP, web services, and concepts such as GRID and CLOUD computing have resulted in the becoming the backplane of a multi-server system thus requiring extremely rapid incident detection and service restoration as an inherent part of QoS and SLA fulfilment.

Lefatshe as part of its BSM – Business Service Management (ITIL v3) and Infrastructure competence offers Incident and Problem Management that result in rapid incident classification and handling processes that place us at the forefront of high service level achievement in our network service implementation and management offering. When integrated into the ITIL BSM service life cycle, incidents are quickly handled and service restored at reasonable cost.

Service Areas Lefatshe has focused on in this respect include:

• WAN / LAN Architecture & Solution Integration
• WAN / LAN performance optimisation
• SAN, NAS and Wide Area File Services (WAFS)
• Network Performance metrics and service level agreements (SLAs)
• Network Performance and availability measurement tools
• Network management tools, dashboards, and systems
• Incident and problem management,
• Network Security & Service Provisioning
• ITIL v3 BSM Life-cycle