Our Operations team provides a wide range of innovative ICT services such as network management, availability and storage capabilities, enterprise applications, service management, mail and environmental monitoring as well as an end-to-end ICT security solution combined with a state-of -the-art security operations centre.

Through deployment of a strong and pervasive Project Management discipline throughout the organization, our delivery teams ensure operational efficiencies and consistent project success. We bridge the gap in understanding existing technology capabilities that support business requirements of our clients and those needed to enhance their business success.

Lefatshe's municipal information architecture and applications helps municipalities meet their ICT and governance challenges. Through this operational efficiency is improved whilst reducing costs in delivering services to the citizens under their jurisdiction. A broad range of application products developed exclusively for the municipal environment are available. These applications have been deployed with success internationally and address the critical areas of planning, financial management and municipal operations in a practical manner.

Our Infrastructure Solutions department offers complete Network Critical Physical Infrastructure solutions which include UPS', racks, rack PDUs, air-conditioning/airflow, environmental management, and other related accessories to achieve the level of availability required by the client. We also offer Microsoft Active Directory, Backup and Archiving, Availability, Performance and Virtualisation services. In addition we specialize in the design and implementation of server farms, desktop support and remote connectivity and support. We have a wide variety of software and hardware products that help networking engineers design, implement, manage and secure a network. Networking management covers a wide area, including:

• Design: Creating a solution that is both best of breed as well as custom built to the customers' requirement and budget.
• Security: Ensuring that the network is protected from unauthorized users.
• Performance: Eliminating bottlenecks in the network.
• Reliability: Making sure the network is available to users and responding to hardware and software malfunctions

Lefatshe Technologies' Identity & Access Management arm increases efficiency, enhances security, and enables compliance by reducing identity management complexity, automating key identity administration tasks, and building on existing investments. The Identity & Access Management team helps with single sign-on, provisioning, password management, role management, strong authentication, audit, and directory consolidation based on your existing identity infrastructure.

Our Service Management offering includes SaaS, Licensing, Mail and Environmental Monitoring, Incident Management, Service Requests, Access Requests, and a Single Point of Contact. In conjunction with our Service Management services we offer a security operations centre, dedicated to monitoring and managing ICT security on behalf of our customers.